General Questions Do you ship Internationally? Yes, but all import duties and fees, taxes, and other charges will be the responsibility of the customer. We do not collect any duties and or/taxes and we cannot predict what your charges may be. Once your order has shipped, we are unable to refund any shipping costs incurred should you not accept the customs charges. We would like our customers to be aware of these factors before placing an order with us. If you wish to cancel your order prior to shipping, please contact us. What is your return policy? Yes, we’re sad to hear that our products may not have worked out for you. Within 30 days of delivery, you may ship our products back to us. You are responsible for the shipping cost. If we receive the product and it is in good condition, we will issue a refund. We work hard to reduce waste by donating qualifying returns to local and national charities and women's shelters. We would also love to hear from you via our live chat on what you think we can do to improve our products! Do you offer samples of your Dry Shampoo? At this time we do not offer samples. Health Concerns Do you do any animal testing? No, and we never will! We test all products on the Organically Wonderful team for safety and efficacy. Is your Dry Shampoo safe to use while pregnant? Absolutely! But we always recommend checking with your physician for specific concerns. Do you add any fragrances? We do not add any artificial fragrances. We use only USDA-certified organic essential oil and true flower/plant essences such as gardenia, jasmine, and roses. We also make a scent-free option available. Is your Dry Shampoo Vegan? Yes, our Dry Shampoo is vegan.